Shipping Policy

Effective Date: October 8, 2025
Last Updated: October 8, 2025

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1. Overview

This Shipping Policy applies to all orders placed through Nuska LLC (“we,” “our,” or “us”) via our official website. By placing an order with Nuska LLC, you agree to the terms outlined below.

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2. Processing Times

Ready-to-Ship Items:
Orders containing ready-to-ship items are typically processed and dispatched within 3–5 business days of purchase.

Preorder or Made-to-Order Items:
Some items are handmade or produced in small batches. Preorders and made-to-order products are shipped within the agreed-upon timeframe stated on the product page — typically within 1 to 3 months, depending on production schedules and material availability.

If your order includes both ready-to-ship and preorder items, the order will be shipped once all items are complete and ready for dispatch.

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3. Shipping Carriers and Delivery

We currently ship orders within the United States only using UPS, USPS, or FedEx, depending on destination and package size.

All shipments include tracking information, which will be provided to the customer once the order has been dispatched.

Estimated transit times vary depending on the shipping carrier and location, typically ranging from 3–10 business days after shipment.

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4. Shipping Fees

Shipping fees are calculated at checkout based on the total weight, destination, and carrier rates.
All shipping charges are non-refundable once the order has been shipped.

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5. Lost, Stolen, or Damaged Packages

Once an order has been marked as “Delivered” by the carrier, Nuska LLC is not responsible for lost, stolen, or misplaced packages.
Customers are encouraged to track their shipments closely and contact the carrier directly to resolve delivery disputes.

If your package is lost in transit before delivery is confirmed, please reach out to [insert your business email] within 7 days of the estimated delivery date. We will assist in filing a claim with the shipping carrier on your behalf.

Nuska LLC is not responsible for damages caused by improper handling during shipping, but we will make reasonable efforts to assist with carrier claims.

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6. Address Accuracy

Please ensure your shipping address is entered correctly at checkout.
Nuska LLC is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping details, contact us immediately at [insert your business email] — we cannot guarantee changes after your order has been processed.

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7. Delays and Exceptions

While we strive to ship all orders within stated timeframes, delays may occur due to supply chain issues, weather conditions, or carrier delays.
We appreciate your patience with handmade and preorder items, as they are crafted with care and may require extended lead times.

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8. Contact Information

For questions about your shipment, please contact:
📧 [insert your business email]
📍 Nuska LLC — Palmer, Alaska, USA